PRIVACY POLICY

Hello! This policy explains how Jiyansh Agro Foods Enterprises (“we”, “us”) handles your information when you visit [https://jiyanshagro.com](https://jiyanshagro.com) or place an order. We take your privacy seriously and want you to feel safe using our website.

What We Collect

• Information you give us directly: 

When you create an account, place an order, sign up for our newsletter, or reach out to us, you may share your name, email, phone number, address, and payment details.

• Information collected automatically:

Our website uses cookies and similar tools to understand how you browse — like which pages you visit, how long you stay, and what device you use. This is general data; it doesn’t identify you personally.

• Information from other sources:

Sometimes we receive limited data from payment gateways (like Razorpay) or shipping companies to complete your order.

How We Use It

We use your information only as needed:

• To process and deliver your orders, process payments, and keep you updated about shipping.
• To answer your questions and provide customer support.
• To send you updates, offers, and newsletters (only if you’ve agreed to receive them — you can opt out anytime).
• To improve our website, fix issues, and understand what works well for our visitors.
• To prevent fraud and protect our business and customers.

We never use your data in ways that feel intrusive or unexpected.

Cookies

Cookies are tiny files that help websites remember you. We use them to:

• Keep you logged in and your cart working (essential cookies).
• Learn what parts of our site are most useful (analytics cookies).
• Show you offers that may actually interest you (marketing cookies, with your consent where needed).

You can turn off cookies through your browser settings, but some parts of the site may not work as well.

Who We Share With

We never sell your personal information:

We only share what’s necessary to run our business:

• Payment processors, to handle your payments securely.
• Delivery partners, to get your orders to you.
• Service providers who help with emails, website analytics, or customer support — they can only use your data for tasks we’ve asked them to do.
• Authorities, if the law requires it.

Everyone we work with is required to keep your information confidential and use it only for the specific purpose we hired them for.

How Long We Keep It

We don’t hoard data. We keep your information:

• Order and transaction details: for as long as the law requires (usually 7 years for tax records).
• Account details: until you ask us to delete them or after a few years of inactivity.
• Marketing preferences: until you unsubscribe.
• Browsing analytics: typically under 2 years.

After that, we securely delete or anonymise it.

Your Rights

• Access and Correction: You have the right to access and correct your personal information. You can update your account details through our website.
• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.

Updates

We may change this policy occasionally. If we do, we’ll put the updated version here and change the “Last Updated” date. If the changes are big, we might email you or put a notice on the site.

(OPTIONAL)Contact Us

If you have any questions or concerns about this policy or how your information is handled, please write to us:

Jiyansh Agro Foods Enterprises 

Address: Room 20, Unit 5D, 5^th floor, Spencers building, Newtown Square, Kolkata 700136

Email: info@jiyanshagro.com

Phone: 033-35937232

Website: https://jiyanshagro.com

We’re happy to help.